Monday, December 22, 2014

Update #3 - Shipping Delays

Update #3 - Shipping Delays

The planners did get off the boat and get on a truck last Tuesday, the 16th. This was after they had been stuck at port since December 3rd. 

Unfortunately, this wasn't the end of our troubles and frustration. 

The planners shipped last Tuesday and should have been delivered on Thursday the 18th, but as of today they still haven't been delivered! You can see the progress yourself at http://FedEx.com. Use the tracking number: 3124603602. It looks like they were delayed because of bad weather?!?

It's really hard to believe. And so discouraging. 

It looks like they are now in SLC and we should get them today. But this means we have lost Thursday, Friday and Saturday as work days. And we will lose most of today since they probably won't be delivered until this afternoon. 

This really puts the nail in the coffin as far as getting any more planners delivered before Christmas. I'm so sorry for those of you who needed these as gifts. We feel terrible about it and wish things could have gone better.

Now our goal is to get as many planners as possible delivered before January 1st. We will keep you posted on our progress.

Thanks again for support and patience,


Melinda and Ryan

Tuesday, December 16, 2014

Update #2 - When will I receive my planner?


Thank you for the many kind e-mails and your understanding attitude about this very frustrating situation, especially since it's almost Christmas.

We are writing with good news... the planners have FINALLY made it off of the boat and they are on their way.

We expect them to make it to the bindery on Thursday afternoon where the perfect planner will get the perfect coil. At full speed, we can bind about 300 planners a day.

I hate to leave any of you empty-handed on Christmas so to get as many planners shipped out as possible we have contracted with a fulfillment company to help out.

And beyond that, we are going to put our family to work on Saturday packing and shipping so we can get as many planners delivered as soon as possible.

The question many of you want to know is, "Will my planner be delivered by Christmas?"

The good news is that we should be able to get about 600 planners delivered in time for Christmas. (Depending on how well the Post Office can handle holiday demand.)

The bad news is that we won't be able to get all of your orders delivered before Christmas.

Whether your planner makes it or not depends on when you ordered. We plan to ship the oldest orders (September and October) first.

The important point is that now that we have the planners in stock we will be shipping every day until all of your orders are delivered. We should be caught up by the end of the month.

Watch for an e-mail with a tracking number over the next couple of weeks.

Thanks again for your orders, your encouraging feedback and for sharing your planners with your friends and family. And most of all for your patience.


Melinda and Ryan


P.S. If you chose 'Local Pickup' when you ordered, your planner will be available for pickup and not shipped. You will receive an e-mail saying your order is "Awaiting Pickup" once your planner is in the store and ready for you. You can find details about the pickup location here: http://intheleafytreetops.com/faq

P.P.S In case you missed it, you won't have to wait much longer for your planner. Many of them will be delivered by Christmas. All of them should ship by the end of the year.

If your planner doesn't make it for Christmas we are really sorry! We are trying our best to make up for lost time because of the union strike. 

This PDF may be helpful to you in the meantime as you start penciling things in for next year: http://bit.ly/2015PlanAhead

Thursday, December 11, 2014

"When will I receive my planner?" - A Shipping Update

When will I receive my planner?

As planners we all know that sometimes things don’t go according to plan. This is one of those times.

Have any of you ever heard of the Longshoremen's Union? 


Neither have I. Until now. But apparently they are on strike

Our original plan was to have all of the planners delivered by now. Had it not been for the strike we would already be shipping out 300 planners a day. As it is, your planners have been stuck on a boat in the harbor since December 3rd.

We are still waiting, and so are each of you. And I wanted to let you know why.
And honestly, even before this delay getting the planner just right, with the new pockets, sturdier cover and especially the aluminum coil cost us extra time. But the end result is beautiful! You are going to love your planners. Just read some of the reviews of those who received their planner in the first shipment.

When will we be able to start shipping the second batch planners? I don't know yet. Will they be delivered by Christmas? I hope so, but I can’t say for sure. The boat is getting unloaded, but because of the strike it is happening very slowly and is totally out of my control. But what I can do, I will.

I will pay extra for overnight shipping to us so that we can get the planners bound. 
I will pay extra to rush the binding.

I will pay extra in freight to get as many delivered as possible before Christmas. 
These planners are turning out to be a lot more popular (and a lot more work) than I ever expected when I first started selling them just last year. I honestly had no idea they would be so popular. Thank you for all of your orders.

As I just had a baby via C-section I’m busy recovering and taking care of my newborn so I’d like to introduce you to my husband, Ryan, who is going to be taking over customer service for me. You can e-mail him at: ryan@intheleafytreetops.com.

Thanks,
Melinda
Mormon Mom Planner

Customer Reviews of the 2015 Mormon Mom Planner

Your planner is worth the wait...read just some of the many 5 star reviews we have received on the new 2015 planners. These reviews are from customers who were among the first 1000 to order and they received their planners in the first round of shipments.



Best Planner for Moms

"I love this planner! I always search for a planner/organizer that gives me everything I need and want. I have never found one, until now. I have tried everything from a simple one from the dollar store to a Franklin Planner and never found one that fit what I needed just right until now."

Brandy


LOVE my planner!

"I love my planner! My mom bought my first for 2014 and I was one of the first to order the new one for 2015. It's so nice to have everything in one place: work, church, home... My husband calls it the "wanna be a mom planner." I guess that's his way of saying I use it all the time to help me in my mommy duties?! 

I really like the new spiral binding and the added features from last year's planner. I also really like how the months have been rearranged to keep all of the scheduling together. 

My only complaint is that there aren't enough of the awesome stickers for my larger family. But I understand there had to be a cutoff somewhere. :) 

I will definitely be buying again in the future."

Lauren


SO Tickled!

"I am so tickled with my 2015 planner! I used and loved my 2014 planner to death, and I couldn't imagine surviving the next year without one. So I pre-ordered. When I got the planner I was beyond happy with the improvements. The new coil is amazingly sturdy and functional. The new laminated covers are awesome. The slight change in layout is awesome, I love that the weekly planning days are now before the other planning pages. I am so excited and recommend this planner to EVERYONE! Thank you!!!"

Maren


New and Improved

"The planner this year is amazing! I love the sturdy cover. I am looking forward to another year of great planning!"

Tracy



Love the new features

"This is my third year with this planner and I, absolutely, love it. It fits the needs of my family and me, personally. The new features like the laminates cover, folder pockets, sturdy binding, and a zipper pocket make this planner even more user friendly. I would highly recommend this product to anyone in need of a hard copy planner. My iPhone just can't do everything."

Rebecca



THE BEST PLANNER EVER!

"I am a very busy working mom who has many church meetings. I really needed an organizer that I could write everything in. I am able to keep track of my work schedule, church meetings, my own personal scripture/prayer progress, workout schedule, and write out FHE plans. I can literally put everything in my brain in this planner (which has plenty of room for writing by the way, you don't have to write tiny to squeeze things in) and I also love the conference quotes that are written in here to remind me of what my focus should be on everyday. I really do LOVE this planner and am planning on getting one every year to keep track of everything."


Absolutely beautiful!


"My planner arrived today!! And I love it!! Thank you so much for sharing your talents with us, Melinda. I love everything about the planner - the colours, design, quotes, the weekly prayers and scripture study tick boxes! I will definitely be ordering again next year! :D"

Renee


Must Have!

I have used and loved the 2014 planner so it was an easy choice to purchase the 2015 version. I have to say I am WAY impressed! The upgrades this year on the cover, tabs, etc are fantastic. I love that this planner has everything I need to manage my busy life along with uplifting quotes and opportunities to 'plan' out areas of my life that sometimes get missed or at best are rarely written down (date night, family goals, food storage, vacation planning, etc). The stickers are THE best! Thank you, Thank you! 

Julie


Love this planner!

"This planner is the bestimate thing I have found for me! I have tried probably every planner out there and this one is easy to use and easy to adapt to my life. The layouts are organized and I love how fun the designs are. I love this planner!"

Laura deJong



Cutest and most efficient planner ever...


"I was complaining about always forgetting something. My family leads a busy life. I have a husband who works out of town a lot and all my kids are involved in sports and school activities. It was getting hard to keep it all straight. My sister in law showed me this planner, I knew I had to have it! This planner covers everything from home, school and church. Plus lessons and scriptures to help keep me on schedule with the lessons at church, for me and the rest if my family. This is brilliant."



It's Awesome


"I have been getting my planner prepped for next year, and I am so excited to start using it! This planner has everything I need to make sure my home runs smoothly and I love the quotes."

Kelsi


Best LDS planner EVER!

Love how this planer has EVERYTHING, this will Deff be a yearly buy for me. My sister & I got one & we both can't wait to start using them!!!! Just got called to the YW & this is going to help me be so much more orgianzied!!!! Yay

Melinda



Amazing quality!


"The 2015 planner is my third planner I have purchased. I am in love with the Mormon mom planner! It has everything I need to keep my busy family on track. I am so excited for January so I can start caring my new planner." 

Amber



Can't live without it now!...

"I have recommended this planner to so many people I have lost count! Exactly what I need. A lot of thought has clearly gone into determining what to include in the planner, couldn't be happier. I will be a return customer.... Maybe forever! Keep it up!"

Paije



Every Mom will need one!


"Gave this to my daughter and she loves it. She said she didn't need a Christmas present this year because this was equal to any thing I could ever give her. She can hardly wait to use it as she wants all her friends to see it because they all will want one and need one. Once my 15 year old saw it she wanted one so I ordered her the Young Women one for Christmas. Thank you for making my shopping easy!"

Mary



Only Planner I Actually Use...

"I always want to be organized and I buy calendars and planners in an attempt to stay organized. They last me a couple weeks before I just forget about them. This planner I actually use. It has helped me so much. I'm still learning how to effectively use it but that's an issue with me, not the planner. And my baby was just diagnosed with a liver disease so it has been imperative that I stay organized with names, numbers, and schedules for my kids so that our lives stay in control. I seriously LOVE this planner and will continue to buy it year after year."

Kim


Absolutely amazing!!

"I am in love with my new planner!! It covers everything you could possibly want. I cannot wait to use it! 

Thank you so much!! X"

Nikki


You are going to love your planner! Please be patient as we endure these last few challenges in getting the planners delivered.