Tuesday, December 16, 2014

Update #2 - When will I receive my planner?

Thank you for the many kind e-mails and your understanding attitude about this very frustrating situation, especially since it's almost Christmas.

We are writing with good news... the planners have FINALLY made it off of the boat and they are on their way.

We expect them to make it to the bindery on Thursday afternoon where the perfect planner will get the perfect coil. At full speed, we can bind about 300 planners a day.

I hate to leave any of you empty-handed on Christmas so to get as many planners shipped out as possible we have contracted with a fulfillment company to help out.

And beyond that, we are going to put our family to work on Saturday packing and shipping so we can get as many planners delivered as soon as possible.

The question many of you want to know is, "Will my planner be delivered by Christmas?"

The good news is that we should be able to get about 600 planners delivered in time for Christmas. (Depending on how well the Post Office can handle holiday demand.)

The bad news is that we won't be able to get all of your orders delivered before Christmas.

Whether your planner makes it or not depends on when you ordered. We plan to ship the oldest orders (September and October) first.

The important point is that now that we have the planners in stock we will be shipping every day until all of your orders are delivered. We should be caught up by the end of the month.

Watch for an e-mail with a tracking number over the next couple of weeks.

Thanks again for your orders, your encouraging feedback and for sharing your planners with your friends and family. And most of all for your patience.

Melinda and Ryan

P.S. If you chose 'Local Pickup' when you ordered, your planner will be available for pickup and not shipped. You will receive an e-mail saying your order is "Awaiting Pickup" once your planner is in the store and ready for you. You can find details about the pickup location here: http://intheleafytreetops.com/faq

P.P.S In case you missed it, you won't have to wait much longer for your planner. Many of them will be delivered by Christmas. All of them should ship by the end of the year.

If your planner doesn't make it for Christmas we are really sorry! We are trying our best to make up for lost time because of the union strike. 

This PDF may be helpful to you in the meantime as you start penciling things in for next year: http://bit.ly/2015PlanAhead