Monday, January 12, 2015

Final Update

Update #5

Hello everyone! We hope you are having a fabulous January. We are feeling relieved to have shipped out so many planners in the last few weeks and we are feeling really excited to be completing the rest of the shipments this week and being caught up. All planners will be shipping this week so look for those in the mail soon.

We have decided to go ahead and print some more mom-on-the-go planners since there have been so many requests for those. We will have those up on the website early tomorrow morning for you to order. They will take approximately 3 weeks to produce. 

We have surprisingly had to order more stickers and supplies so those will be shipping out as soon as we get those back in stock in a few days. 

You have been more than patient and we really appreciate your business. You're awesome!

Monday, January 5, 2015

Weekly & Monthly Planning

I thought I would post an example of how I fill out the Monthly and Weekly planning spreads in my planner.  This is typical, but some weeks I'm filled to the max and other weeks, there just isn't much going on (which usually end up being my favorite kind)  I will be updating the blog periodically to show you samples of how I use the other pages in the planner as well.


(Click on the picture for a bigger view)

www.intheleafytreetops.com
Monthly Spread


www.intheleafytreetops.com
Weekly Planning Spread

Friday, January 2, 2015

Update #4 - Binding and Shipping

Thank you again for being the best and most patient customers in the world. Many of you have responded kindly and that has helped make a very stressful situation almost bearable.

We are working as quickly as possible to get the planners bound and shipped.

Since December 22nd (when we FINALLY received the planners, after they had been trapped for almost 3 weeks) we have bound and shipped 798!

This coming week we will be able to ship even more planners.

Another 240 planners are ready for pickup and shipping in the morning, and another 300 should be ready tomorrow afternoon.

If you haven't received your planner yet, or an e-mail with a tracking number, you will soon.  Thanks again for your patience.

To hold you over until your planner arrives you can download a PDF of January 2015 here: http://bit.ly/Jan2015download

If you chose "Local Pickup" when you ordered watch for an e-mail saying your order is "Awaiting Pickup" and then come by the store to pick it up. You can find the pickup location details here: http://intheleafytreetops.com/faq. Please don't come by the store until you receive an e-mail notification.

Lastly, if it seems like e-mails or messages are being ignored, I'm sorry. We stayed up until 2 a.m. the other night (and we are at it again tonight) trying to respond to everyone's e-mails, messages and Facebook comments. There just aren't enough hours in the day (or night) to get everything done.

We know you are all anxious to get your planners and that you have waited way too long already. But we are making progress. And if you can endure just a little longer without your planner, you will soon be able to enjoy an entire year of happy planning.

Thanks again for supporting our small, but growing, business.

Ryan and Melinda




Monday, December 22, 2014

Update #3 - Shipping Delays

Update #3 - Shipping Delays

The planners did get off the boat and get on a truck last Tuesday, the 16th. This was after they had been stuck at port since December 3rd. 

Unfortunately, this wasn't the end of our troubles and frustration. 

The planners shipped last Tuesday and should have been delivered on Thursday the 18th, but as of today they still haven't been delivered! You can see the progress yourself at http://FedEx.com. Use the tracking number: 3124603602. It looks like they were delayed because of bad weather?!?

It's really hard to believe. And so discouraging. 

It looks like they are now in SLC and we should get them today. But this means we have lost Thursday, Friday and Saturday as work days. And we will lose most of today since they probably won't be delivered until this afternoon. 

This really puts the nail in the coffin as far as getting any more planners delivered before Christmas. I'm so sorry for those of you who needed these as gifts. We feel terrible about it and wish things could have gone better.

Now our goal is to get as many planners as possible delivered before January 1st. We will keep you posted on our progress.

Thanks again for support and patience,


Melinda and Ryan

Tuesday, December 16, 2014

Update #2 - When will I receive my planner?


Thank you for the many kind e-mails and your understanding attitude about this very frustrating situation, especially since it's almost Christmas.

We are writing with good news... the planners have FINALLY made it off of the boat and they are on their way.

We expect them to make it to the bindery on Thursday afternoon where the perfect planner will get the perfect coil. At full speed, we can bind about 300 planners a day.

I hate to leave any of you empty-handed on Christmas so to get as many planners shipped out as possible we have contracted with a fulfillment company to help out.

And beyond that, we are going to put our family to work on Saturday packing and shipping so we can get as many planners delivered as soon as possible.

The question many of you want to know is, "Will my planner be delivered by Christmas?"

The good news is that we should be able to get about 600 planners delivered in time for Christmas. (Depending on how well the Post Office can handle holiday demand.)

The bad news is that we won't be able to get all of your orders delivered before Christmas.

Whether your planner makes it or not depends on when you ordered. We plan to ship the oldest orders (September and October) first.

The important point is that now that we have the planners in stock we will be shipping every day until all of your orders are delivered. We should be caught up by the end of the month.

Watch for an e-mail with a tracking number over the next couple of weeks.

Thanks again for your orders, your encouraging feedback and for sharing your planners with your friends and family. And most of all for your patience.


Melinda and Ryan


P.S. If you chose 'Local Pickup' when you ordered, your planner will be available for pickup and not shipped. You will receive an e-mail saying your order is "Awaiting Pickup" once your planner is in the store and ready for you. You can find details about the pickup location here: http://intheleafytreetops.com/faq

P.P.S In case you missed it, you won't have to wait much longer for your planner. Many of them will be delivered by Christmas. All of them should ship by the end of the year.

If your planner doesn't make it for Christmas we are really sorry! We are trying our best to make up for lost time because of the union strike. 

This PDF may be helpful to you in the meantime as you start penciling things in for next year: http://bit.ly/2015PlanAhead