"When will I receive my planner?" - A Shipping Update
When will I receive my planner?
As planners we all know that sometimes things don’t go according to plan. This is one of those times.
Have any of you ever heard of the Longshoremen's Union?
Neither have I. Until now. But apparently they are on strike.
Our original plan was to have all of the planners delivered by now. Had it not been for the strike we would already be shipping out 300 planners a day. As it is, your planners have been stuck on a boat in the harbor since December 3rd.
We are still waiting, and so are each of you. And I wanted to let you know why.
And honestly, even before this delay getting the planner just right, with the new pockets, sturdier cover and especially the aluminum coil cost us extra time. But the end result is beautiful! You are going to love your planners. Just read some of the reviews of those who received their planner in the first shipment.
When will we be able to start shipping the second batch planners? I don't know yet. Will they be delivered by Christmas? I hope so, but I can’t say for sure. The boat is getting unloaded, but because of the strike it is happening very slowly and is totally out of my control. But what I can do, I will.
I will pay extra for overnight shipping to us so that we can get the planners bound.
I will pay extra to rush the binding.
I will pay extra in freight to get as many delivered as possible before Christmas.
These planners are turning out to be a lot more popular (and a lot more work) than I ever expected when I first started selling them just last year. I honestly had no idea they would be so popular. Thank you for all of your orders.
As I just had a baby via C-section I’m busy recovering and taking care of my newborn so I’d like to introduce you to my husband, Ryan, who is going to be taking over customer service for me. You can e-mail him at: email@example.com.