Thursday, January 29, 2015

Planners, Mistakes and Strikes, Oh my!

WOW!  What a whirlwind.

First of all, did you guys know that THEY (whoever they are) have done away with double spacing after punctuation marks? WHAT? Why don't THEY give everyone that hasn't been in school for say, 15+ years or so an update to let us know these things? Thanks to the one who let me in on this little secret, and I'm sorry that I double-spaced in the planner. I will make sure that is corrected in the 2016 planners. Also, since I am pointing out mistakes. Did you all notice I put two 31st slots in December. Oh my goodness, that's weird. I hope you all have some white out.  ;{ Can't believe it after all of the proofers we had.

Anyhow, my blog has been seriously neglected folks. I had so many plans and ideas for the blog and many free downloads, thoughts and ideas I had planned to share back in October, along with Christmas specials and promotions, giveaways, you name it. But, it's like a bomb was dropped on me and I fizzled away to another place. That place, was basically my bedroom and more specifically, my bed. I kid you not. I lived there for awhile.  

And that is why my house sometimes looked like this:



I've wanted to write about all of the happenings of the 2015 planners and the series of MANY unfortunate events that occurred with them, but I haven't had the energy until now. LOL.  

For awhile, I wanted to hide in some remote part of the world and pretend I didn't ever even make the planners.  It was that bad at times, especially right around when our sweet little baby was due. The timing couldn't have been worse.  

It was a crazy time for sure , mostly for this good man sitting at his desk:



This guy is my husband, Ryan. Isn't he cute! He is A-MAZING! To say how grateful I am for his patience, his loving kindness, his hard work and business savvy is impossible. Wow though, seriously, I'm impressed.  Since October, he has been handling not only his own personal full time business, but he has also been completely running Mormon Mom Planner (which is full time in and of itself), he has also been running our household with 6 kids, doing laundry, cooking, cleaning, handling school/homework, scripture study, fulfilling his church calling, helping neighbors with tech support, hosting parties, wrapping presents, teaching a community class,  getting all kids ready for church most Sunday's (which deserves a prize for that alone)  :) He wakes up with our kids in the morning, feeds them and sends them off to school so I can get some extra sleep. He has made me breakfast in bed almost everyday since I had the baby. He only stopped last week because I've just recently checked back in to the land of the living again.  Mostly.    ;)

He is truly a superb individual. I left him completely alone to do it all for these last 12 or so weeks. We did have some good help from family, which I appreciate a lot.  They are also fabulous people. 

Not only did I run and hide and turn the whole mess over to him. I also ran and hid from the rest of the world, avoiding anything and everything that involved, should we say, any...effort.  :(  I am currently the Young Women President in my ward and I just completely jumped ship for half the month of November all of December and half of January turning everything over to my counselors and advisors. Nice huh? I don't think so! I am ashamed.  😔

I could barely move and I was in such a depression because nothing was going as planned with the planners and I was just SO HUGE! Not a good combination people. I also have a serious hormonal imbalance that has gone un-helped for months because I can't take any of the bio-idenetical hormone replacement pills while pregnant or breastfeeding. This causes me to be very sleepy, a little grumpy and a bit unfocused to say the least. I literally abandoned everyone and everything and I'm sorry. It's one thing to take it easy because your having a baby, but it's a whole other thing to not face your responsibilities and just quit, and boy did I ever quit.  

So anyway, I just wanted to give a shout-out and a big thanks to my business partner and best friend. Ryan. You saved us all!  :) Thank You!

I also wanted to express a big heartfelt thank you to...YOU!

You have been so wonderful. Seriously, you are the BEST! All the emails of encouragement, patience and support through all of the chaos have been so helpful and a huge booster for us. You are good people and I love you.  :)

And just so you all know the WHOLE story, here is a recap of all of the mishaps we had so we can all have a good laugh over it, looking back. It really was just SO crazy and unbelievable.

1)  Planners were supposed to be in hand the second week of October and shipped out 2 weeks later.
2)  Planners were delayed because we were told VERY LAST MINUTE that they couldn't get us the coil we wanted, after promising they could. 
3)  We told manufacturer to send the planners UNPUNCHED so we could bind them with the right coil here in Utah. They punched them anyway. Uhgggg!  :(
4)  They sent the planners a few weeks late, which bumped the new date of arrival to the second week of December (oh no, that's my due date and scheduled c-section time)
5)  Paid extra for expedited air freight to get the first 1000 orders delivered to us and shipped out to customers by Thanksgiving
6)  Had to RUSH the production of pockets that would fit the rest of the WRONGLY punched planners.
7)  Paid extra for the perfect coil we found and rushed the binding process (they worked tirelessly)
8)  Binding process took longer because the planners were punched wrong and didn't quite fit the coils. 
9)  The mailing company mis-understood and didn't mail the freebies out to most of the first 1000 orders (we've been trying to make up for that one for awhile).
10)  We tried to make up for the freebie mishap by entering all 1000 into a database and then we paid a labeling company to print out all the labels for us. When they entered it into their database it shifted all the names down one which caused all of the freebies to get sent to the wrong person/address, which of course confused a lot of people and we received most of those back in the mail (still making up for that mistake too).
11)  The rest of the planners finally arrived the first week of December just in time for the Longshoremen strike . Seriously????
12)  The planners were finally unloaded a couple week later, so we paid extra to expedite the planners here to Utah, which actually didn't really speed things up at all because FEDEX said they were delayed because of "weather related reasons" Hmmmmmm??? Questionable, since there were no storms reported. So they got to the binding warehouse 2 days before Christmas.  
13)  Businesses closed for Christmas
14) mailing house had trouble processing multiple order packages.  Quite a few mess ups bumping orders out if the system.  
15)  We had some trouble getting our system to update with our mailing companies system until January, when we finally got it figured out, which caused a lot of confusion and email inquiries (100's each day) Yikes!
16)  Did I forget anything? Probably.

That's a lot, isn't it? I know we've made a few mistakes and continue to make some, but these have all been great learning lessons for us and for all involved and we are looking forward to next year as we have ironed out these kinks and we hope that all of you will enjoy these planners for many years to come. I know I sure enjoy making them.  It brings me a lot of satisfaction and joy. I can appreciate all of the blessings that occurred in getting the planners here as well and I'm grateful for the opportunity God has given me to create and share my talents with others.  

There, I finally jumped back in. I'm back. It feels good.  I'm motivated and excited for this year. I'm going to get busy and finish some unfinished projects and design some more awesome products for you to download and work on some other ideas I've had floating around for awhile.  That is, in between taking care of my little family, my calling and loving on this new little guy.





One last thing, I want to give a HUGE shout out to Sweet Shoppe Designs and give them credit for several of the covers I designed for 2014 planners. The mom & chicks cover, the teal chevron, the surrounded with flowers, the dark flowers and the small arrows covers are all elements and papers that I found on their website. You really need to go and check them out, they are my favorite digital scrapbook store.  You'll find several other elements, and background papers I've used from 2013 planners as well.  






12 comments:

  1. You are AMAZING yourself. I did not notice that in December, I'm good with any little mistakes it ads character. You guys have done a wonderful job and the planner is appreciated. You take care of you, these kinks will get worked out. I'm a planner fan and plan on some more next year :) thank you again for all of your time and time away from your family and calling. Much love and we'll wishes!!

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  2. I'm a new customer from Canada .... just received my planner in January - I had wondered why the delay - but this explains it all! Those are lots of snags you had to deal with!! I love my planner and will definitely be a returning customer.... :)

    Now, if you could create a planner for boys, I'd be over the moon!

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  3. So happy for you and glad that you're husband (and other helpers) were able to step it up for you during your time of need. Congratulations on your new baby! Have a great day!

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  4. Thank you!! I just received my planner 2 days ago and LOVE it!!!

    It's perfect for keeping me focused on the important things in life!

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  5. Wow - that is so much going on at one time! Bless you! :) And THANK YOU! Returning customer here, and my world didn't even collapse when I didn't get my planner until January 3rd. ;) I love it, and everything you've done. Thanks again - and enjoy that sweet baby!

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  6. I feel so bad for the two of you with all the mishaps! If you ever need another proofer, you can contact me. I majored in English and edit publications for our local school district.

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  9. Omigoodness!!! You poor thing! I don't think many of your customers, myself included, realized everything that was going on. All that happened to me was receiving my bonus sticker sheet late with the wrong name on it but that wasn't a big deal. I apologize for the email I sent you concerning it. I just assumed you had forgotten me. Congrats on that beautiful baby!!! I hope the chaos has died down and you've had a chance to breathe.

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  11. From: A Mormon Mom in Michigan (St. Joseph)
    Okay, I just want you to know how incredibly happy I am about your "typo" in the December 2015 main calendar. I was so happy that I actually squealed out loud. Yes, like a piglet. Because December 31st is my birthday. And my husband and I have four rambunctious (but wonderful) children, and Christmas is pretty chaotic at our house, to say the least. And thanks to your "mistake", I now possess the proof that I - the Mother of those 4 excited, noisy children - am eligible for (read: "deserve") a preliminary birthday-spoiling on December 27th... and perhaps even an additional spoiling on January 3rd (why the heck not?!) ; ) hahaha Thank you SO MUCH for that, uh, "glitch", Melinda! It has totally worked in this Mom's favor! Woo-hoo!

    Besides, I have to tell you, I'm a TOTAL word nerd / edit-freak, and I NEVER would have noticed double spacing after periods; and I wouldn't even have seen the glitch on the December's calendar until that very day. It was SO not a big deal.

    Enjoy your babies. This time flies... (ok, in hindsight, anyway!) Thanks for sharing your amazing talent with us, while you are right in the middle of the chaos that we all understand so well. You are a lifesaver! (And apparently your hubby is, too! Good man, as is mine.) I am a forever customer and advertiser / broadcaster / recruiter of friends to The Planner of all planners!

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  12. Hi I'm Shan, 34 from Canada. Also married to a wonderful Godly man named Ryan :) I'm new to your blog. Found you through wonderful mormon mom planners on youtube. You sure had a lot on your plate and believe it or not, I still didn't know about the double spacing thing lol. I just keep pressing space bar out of habit. I had postpartum depression after my 3rd child. Not fun. I pretty much isolated myself. I tried medication for a year and it helped a lot. I have used an EC planner for the last 3 years but can't stand the prices and impersonal "business" feel. I'd rather a planner made by a person even with extra spaces - gives a more personal feel. I haven't even had the MMPlanner and I'm already hooked lol.

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