Friday, January 2, 2015

Update #4 - Binding and Shipping

Thank you again for being the best and most patient customers in the world. Many of you have responded kindly and that has helped make a very stressful situation almost bearable.

We are working as quickly as possible to get the planners bound and shipped.

Since December 22nd (when we FINALLY received the planners, after they had been trapped for almost 3 weeks) we have bound and shipped 798!

This coming week we will be able to ship even more planners.

Another 240 planners are ready for pickup and shipping in the morning, and another 300 should be ready tomorrow afternoon.

If you haven't received your planner yet, or an e-mail with a tracking number, you will soon.  Thanks again for your patience.

To hold you over until your planner arrives you can download a PDF of January 2015 here: http://bit.ly/Jan2015download

If you chose "Local Pickup" when you ordered watch for an e-mail saying your order is "Awaiting Pickup" and then come by the store to pick it up. You can find the pickup location details here: http://intheleafytreetops.com/faq. Please don't come by the store until you receive an e-mail notification.

Lastly, if it seems like e-mails or messages are being ignored, I'm sorry. We stayed up until 2 a.m. the other night (and we are at it again tonight) trying to respond to everyone's e-mails, messages and Facebook comments. There just aren't enough hours in the day (or night) to get everything done.

We know you are all anxious to get your planners and that you have waited way too long already. But we are making progress. And if you can endure just a little longer without your planner, you will soon be able to enjoy an entire year of happy planning.

Thanks again for supporting our small, but growing, business.

Ryan and Melinda




3 comments:

  1. Hi,
    So sorry you all have been exhausted with everyone's orders. I received two bookmarks I ordered but have not received my planner or an email with a tracking number for my order. Is there a way to check? My email is nwelch1974@yahoo.com, and my name is Leah Hatfield. Thank you so much!

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